Training Academy Manager [Medical field]

Job Purpose:
Managing Rofayda Training Academy and steering of training requirements to improve the quality of various staff categories and setting standards for an effective operating organization, as well as researching and providing courses that serve the market; thus ensuring maximum profit through conducting top notch training courses and workshops for the community.
Main Duties:
• Budgeting / Cost control of training.
• Definition of training requirements and specifications.
• Researching customer and market training needs.
• Customer consultation and selling training courses.
• Research and approach course accreditation and affiliation.
• Managing the operations, and procedures of the training academy.
• Supervising and assisting the department heads in performing Medical Staff analysis and Training needs assessment to allocate needed training.
• Supervising the implementation of training programs through designing internal curricula, outsourced stakeholders or through the training programs provided by Rofayda Academy.
• Coordinating between Medical/ Technical Heads and training providers to ensure the effective flow of the training.
• Following up with Technical Heads on pre/post training evaluation and on measuring the training effectiveness.
• Coordinating Between Internal and External stakeholders to achieve Hospital Accreditation from reputable entities.
• Coordinating Between Internal and External stakeholders to ensure Affiliation with international health facilities.
Routine Duties:
• Coordinates overall planning and decision making for maintaining the safety, utility and appearance of the training center.
• Ensures the service deliveries of maintenance as well as cleaning services are compliant with legislation and current good practice relating to the training center management industry.
• Monitors budget to control expenditures to properly administer academy’s budget.
• Evaluates staff and recommends disciplinary actions as appropriate.
• Implements task plans which ensure that customer’ needs and expectations are actively included.
• Utilizes Customers feedback and satisfaction information to enhance the academy’s performance and customer experience.
• Ensures that customers are engaged and informed in advance of any issues which may affect them, thereby ensuring all potential disruption is minimized.
• Responsible for the quality of the training equipment and setting according to the market needs.
• Continuous market research of the latest training topics, techniques and equipment to ensure the training academy is ahead of the competition and up to date with the highest international standards.
• Performs any other work related duties as assigned from her/ his direct manager.
Qualifications/Experience:
• Relevant University Degree
• 3-5 years experience in Management and Training.
Skills/Knowledge:
• Arabic: Fluent
• English: Excellent
• IT and Computer Expertise
• Research and analytical skills
• Superior Communication skills
• Leadership Skills