Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
visit clients to demonstrate use of products, show samples and take orders
arrange a schedule of visits to major potential buyers by contacting people and making appointments
develop and update knowledge of their own products and the products of their competitors
speak with other sales and marketing personnel in their company to determine the best methods of promoting products
establish customers’ needs and explain and demonstrate products to them, which may involve providing technical descriptions of products and how they may be used
quote and negotiate prices and credit terms
prepare contracts and record orders
carry out formal presentations of products using videos and other training aids, attend promotional markets and organise product displays
work on telemarketing campaigns
plan and work towards meeting sales targets and budgets
use e-business technology.
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