Ensuring a high level of guest satisfaction to maximize sales and operating profits - Maintaining full Financial Statement accountability for Sales, Operating Expenses and Operating Profits for the Restaurant - Developing and leading in the implementation of strategic and tactical plans designed for increasing Guest Satisfaction and initiating improvements for meeting agreed targets - Ensuring adherence to the annual operating plan and budgets - Ensuring that all employees maintain effective guest relations and company standards - Interviewing, selecting, hiring, training, developing, promoting and recommending salary changes for all members of the Restaurant team - Planning and preparing work schedules and assigning employees specific duties and responsibilities - Planning, submitting for approval & implementing Capital Expenditure projects required by the Restaurant - Completing daily, weekly, and monthly inventory counts - Coordinating training and development needs for employees, evaluating their performance and implementing rewards and disciplinary procedures as required - Conducting weekly meetings and reviewing all areas of performance and identifying areas for improvement - Maintaining the facilities physical image, maintenance, equipment, inventory, cash and cash equivalencies - Developing weekly, periodic and annual operating sales and profit projections
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