Automobile Service Manager

JOB SUMMARY

Our Client, a respected automobile dealership in Bahrain, is looking for a Service Manager to be based in Kingdom of Bahrain.

The Service Manager has responsibility and authority for all aspects of the daily operation of the business. This role drives the performance of Service Area by attracting, developing and retaining great talent and creating an exceptional service experience for Customers. The Service Manager will be responsible for taking the customer through the entire repair process, keeping them informed on the status of their vehicle and ensuring their satisfaction before they leave the facility.

MAIN RESPONSIBILITIES

Maintain customer satisfaction scores at or above company standards by answering technical questions about vehicle problems, warranties, services, and repairs.
Oversee service orders and inspect quality of work to ensure that it meets specifications and established standards.
Evaluate employee performance, and recommend personnel actions such as promotions, transfers, and dismissals and maintain effective employee relations.
Order parts, tools and other stock as necessary.

MINIMUM REQUIREMENTS

The ideal candidate will be qualified with a degree in automotive engineering or an equivalent professional qualification. Five (5) years of work experience in automotive repair and customer service within a supervisory role with extensive knowledge of automotive systems, repairs and service or parts management experience.

Interested candidates can apply by the filling the form on our website. Please find the link below: http://www.procorp.management/careers/ausm/