Engagement Manager OSS/BSS – Algeria
Senior Engagement Manager OSS/BSS.
Job Summary
Strengthen assigned account(s) by supporting KAMs in direct customer dialogues, providing experience & knowledge of company technology & offerings in OSS/BSS. Secure understanding of competition, market situation, etc building on in-depth knowledge & understanding of the customer. Responsible for creating a highly capable & experienced organization, capture sales opportunities & secure a high level of quality regardless of the engagement model. Ensure that company is perceived as a technology leader & that our solutions (end-to-end) provide added value compared to the competition by being a trusted advisor to key decision makers in the customer organization.
Responsibilities & Tasks
· Collaborate with Key Account Managers to grow the customer business in the OSS/BSS Field.
· Initiate and drive customer dialog building on existing business
· Communicate the customer visions, strategies and requirements within Company
· Evaluate Company´s current strategy & plans vs. customer’s strategic plans
· Secure understanding of local market dynamics and competitive landscape
· Generate sales by positioning Company as a technology leader
· Assure customer awareness for implications of technology trends
· Participate in knowledge transfer and documentation
· Share information about solution to enable internal & customer competence build
Profile:
· 7-10 years technical experience in the OSS/BSS field as a Solution Architect or Solution Manager or Consultant
· Experience of relationship sales in OSS/BSS
· Excellent Presentation & communication skills to be able to engage with Customers at a C-Level
· Consultative Selling Skills
· English and French Fluency required
Position is based in Algiers
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