Front Office

Focal point of contact with ISP. - Follow up all pending accounts, updating customer with last status and handling objections. - Follow up CSO work on daily basis - Follow up the delivery of modems for customers. - Follow up installation with full responsibility on Technicians appointments. - Collecting monthly ADSL installment from customers. - Update all required sheet s and software with required data. - Preparing Daily, Weekly and Monthly reports needed for upper management.